How can we help?
Browse our most common questions below, or reach us directly.
✉️ hello@mindbodyritual.caCommon questions
On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
If you subscribed through the App Store or Google Play, you can manage or cancel anytime from your device's subscription settings — your access continues until the end of the current billing period. You can also email hello@mindbodyritual.ca and we'll help.
Guided audio streams during your ritual, so you'll need an internet connection for your sessions. Your streaks and progress sync automatically whenever you're online.
Yes — just sign in with the same account on any device and your streaks and progress stay in sync.
First, try signing out and back in. If the issue persists, contact us at hello@mindbodyritual.ca with your purchase receipt and we'll manually activate your account within 24 hours.